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Service Design · Civic UX

Chicago 311

0Channels
0Touchpoints
0System

End-to-end service redesign of Chicago's non-emergency portal — resident-first, not department-first.

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Digital Government · UX Research

Veterans Hub

0Benefits
0User Modes
0Entry Point

A unified VA benefits navigator built from first-hand experience as a U.S. Army veteran. Situation-first, plain language throughout.

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Product Design · Mobile · Video

VIDATE

0Core Screens
0User Flows
0Intro Format

A video-first dating platform replacing the static profile with short, authentic video introductions — voice before connection.

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Travel & Local · Community

ATAY

0Algorithm
0Features
0Origin

Hyperlocal travel companion connecting travelers with verified resident recommendations. Named for the Moroccan tea ritual of radical hospitality.

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Research + Systems · Policy

Transit Justice Atlas

0Corridors
0Stations
0Audience

Participatory mapping of transit inequity across Chicago's South and West sides. Policy-facing deliverables for city council engagement.

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Brand Identity · Strategy

Taco Mix

0Page Strategy
0Identity Systems
0Voice

Full brand strategy and visual identity for a Harlem-born taco concept — logo system, color palette, voice guidelines, and wild posting campaigns.

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Selected Work

6 Projects
Service · Product · Brand